Why Are My Devices Not Showing Up In My SmartRent App?

If you see that your smart device is not showing up in your account, it may be that the device has not been paired to your hub. If you believe a device has yet to be paired, please give our Support Team a call to assist! You can find our contact information below. 


This pairing process will require you to be home since it requires us to set the hub into the proper modes on our end, while you simultaneously perform commands on the physical device in person.


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