Troubleshooting

• What Happens If My Internet Goes Down or the Power Goes Out?
• Who Do I Contact When I Have an Issue with SmartRent?
• How Long Will My Devices Take to Respond?
• Why Is My Device Unresponsive When I Try to Control It Through the App?
• How Do I Use the In-App Troubleshooting Tool?
• Why Are My Devices Not Showing Up In My SmartRent App?
• What Do I Do If My Hub Is Offline?