What Is Community WiFi and How Do I Create My Account?

NOTE: Community WiFi is not available in all communities. Speak to your community manager about enabling this feature.

 

Community WiFi is a service offered by your property management team that provides internet access regardless of where you are in your community. 

 

Follow these steps to create your account:

  • Log into the SmartRent app. If you don’t have a SmartRent Account, follow these steps.
  • Tap “More.”
  • Select “Community WiFi.”

Once you’re logged in, you’ll be able to see the details of your plan. 

Next, tap the “Get Started” button to proceed. Please contact your property manager if you don’t see this button, as you may need to sign additional paperwork. 

After completing the “Get Started” process, you will see your network name and password. You have a default password and, while it’s not required to change it, we recommend doing so. 

To customize or update your password, tap the pencil and follow the instructions. 

Tap Open Device WiFi Settings to connect your phone to your new WiFi network.

If you are an Android user, you’ll see a list of available WiFi networks that includes your new network. Select your new network and enter your password.

If you are an iOS user, tap WiFi, select your new network from the list of available WiFi networks, and enter your password. 

Note: The password you created may have a Security Key appended to it. We recommend using the app’s Copy feature to avoid typos when connecting additional devices.

Your phone is now officially connected to your Community WiFi! Check out this article for instructions on connecting your personal laptop, tablet, and other devices to your new network.

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