How Do I Change My Sign In Preferences?

Changing your sign-in preferences gives you the ability to log in to the SmartRent App with the recognition of your face or fingerprint. In order for this to work properly, you need to have Face ID Login or Fingerprint ID Login enabled on your mobile phone first. 

Customizing your Login Preferences:

Once logged in to the SmartRent App, follow these steps:

  1. On the home screen, tap your Account Avatar in the top right corner
  2. Tap Account Settings
  3. Under Login Settings, select your desired settings
  4. Tap the back arrow in the top left-hand corner to save changes

Stay Signed In and Biometric Login:

To save time logging in to the app, you can choose to Stay Signed In. If Stay Signed In is disabled, the SmartRent app will automatically sign you out after five minutes of inactivity. We recommend you opt to stay signed in only if you have a password or some other security measure already on your phone since the app does allow you to lock/unlock your front door.

Additionally, you can enable the option to unlock the SmartRent App via fingerprint or Face ID. The type of biometric login offered will be dependent on your phone settings and capabilities. To enable biometric login, simply toggle Face ID Sign In to green. 


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