In general, you should see your devices respond within a few seconds.
Under these circumstances though, responses may take longer:
- Network routers, baby monitors, wireless phones, and even microwaves can create interference between your devices
- Building materials (drywall, brick, concrete, etc.) and the layout of your home may impact response times.
- Storing your hub inside boxes or metal enclosures may reduce performance.
- Moving your hub to a new location farther from your devices may negatively impact device connectivity.
- Rapidly pressing buttons in the app can create congestion in the system and decrease response times.
If you have any additional questions, please contact our support team via email at firstname.lastname@example.org, by phone at (844) 479-1555, or live chat us in the mobile app.